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Privacy, Terms & Conditions

Privacy, Terms & Conditions

Be aware of phone scams

Immigration scams have become an ever-present issue that our internationals in Australia face. Scammers scare temporary residents and even those who have gained permanent residency or citizenship into thinking their visas are at risk of being cancelled. These scammers will attempt to pressure you into making a payment to ‘fix’ what they have identified is a problem with your visa.

Because scammers are able to manipulate caller ID to mimic the Department of Immigration and Border Protection (DIBP) numbers as well as private well-known businesses like ours, many unfortunate victims often mistake the call for being of genuine origin. Many of these scammers operate overseas and use applications such as Skype, making them hard to trace. Learn more about caller ID spoofing.

The DIBP and ourselves, Australian Immigration Law Services (AILS), will never call you requesting payment. AILS will never call you unless you are already our client. We want you to be safe! Here are some tips to verify your caller and protect yourself:

First and foremost, remain calm. Never discuss your personal information on the phone even if the caller appears to have your details like passport numbers and visa application information. Always insist that the caller send you an email first, listing the number through which you can call them back.

Do share this information so that others are protected from such scams. If you are the recipient of such a scam, please make the appropriate authorities aware. The DIBP has launched Scamwatch so that victims may report their experiences. Visit Scamwatch.

Terms & Conditions

Australian Immigration Law Services provides services subject to the following terms and conditions. The use of any information on this site or purchase of any services from AILS is conditional upon accepting these terms and conditions.

Code of Conduct

Under Australian law, a person who wishes to operate as a migration agent must be registered with the Migration Agents Registration Authority (MARA). MARA is the migration advice professions self-regulatory body. Our Agents are registered with MARA in Australia, which authorises us to provide Australian immigration advice. We operate under a strict Code of Conduct which is administered by MARA, to ensure the utmost professional conduct in all our dealings with customers. Provision for a Code of Conduct for migration agents is set out in Section 314 of the Migration Act 1958 and is prescribed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998. You may find the Code of Conduct here. You acknowledge that you have had access to and the opportunity to read this document in full prior to making any payment to AILS.

Terms of Use

Thank you for visiting our website and reviewing our terms and conditions. Please read the terms and conditions before using the site. The terms laid out are for this website only. If you link to other websites, please review the terms and conditions and privacy policies posted on those sites.

Information on the website is provided for information purposes only. Whilst the accuracy of information provided on this website is given special care, it must be independently reviewed with the appropriate authority to determine if it is relevant to you. Information provided on this site does not constitute to legal advice. Australian Immigration Law Services and its employees are not responsible for any unfavorable consequences (including, and not limited to loss in money, time or goodwill) that are a result of your use of the information provided on this website. For accurate advice, tailored help should be sought from a registered migration agent.

The content, layout, design and graphics on this website are protected by intellectual property laws. No part of the website may be reproduced and or distributed, in any form or by any means without prior written consent from Australian Immigration Law Services. If you wish to use any part of our website, please contact us at sydney@australiavisa.com